Our Story
Craftsmanship
Every Prestige Bag is a masterpiece, meticulously designed and handcrafted by skilled artisans. We call our workers Artists because they do not merely craft the bags—they infuse every piece with ambition and passion. Behind each creation lies the hard work and dedication of our team. We source the finest materials and employ traditional techniques to ensure each bag is a testament to quality and durability.
Innovation and Design
Our Netherlands and Spain team excels in research and conceptualisation, blending art and innovative ideas. Their collaborative efforts produce detailed designs, which are then brought to life in our factory. This meticulous process involves multiple stages and a great deal of time to ensure each bag is perfect before it goes into production. At the heart of our design philosophy is the marriage of form and function. Our innovative features cater to the modern traveler, providing convenience without compromising on style. Each bag is thoughtfully designed to meet the diverse needs of our discerning customers.
Sustainability
We believe in responsible luxury. Our commitment to sustainability is reflected in our choice of eco-friendly materials and ethical production practices. We strive to minimise our environmental impact while maintaining the highest standards of craftsmanship.
Customer Stories
Hear from our customers who have experienced the world with their ThePrestige Bags. Their stories of adventure and elegance are a testament to the enduring appeal of our products. Join our community of traveler's who value quality, style, and the spirit of exploration.
Our Promise
We stand behind the excellence of our ThePrestige Bags with a promise of quality and customer satisfaction. Our dedication to superior craftsmanship and innovative design ensures that your Prestige Bag will be a trusted companion on your journeys for years to come.
Help Center
Featured articles
WHAT’S THE BEST WAY TOCONTACT YOU?
For assistance, please EMAIL us via our Contact Us page or call +31626475215.
WHAT IS YOUR PRIVACY POLICY?
Please click here to view our Privacy Policy.
WILL MY CREDIT CARD BECHARGED IMMEDIATELY?
Yes. Your credit card will be charged when your orders. Upon completion of checkout, you will receive an order confirmation email confirming that your order has been received. We will send you another email to notify you once your order ships.
WHY SHOULD I CREATE ANACCOUNT?
Creating an account offers you faster checkout since you will not have to re-enter your shipping and billing information. When you place an order, that information will be filled in automatically to your default addresses. Additionally, all your previous purchases will be saved and viewable in one place. Click here to create an account now.
HOW DO I CHANGE OR CANCEL AN ORDER?
Because our system is designed to process orders very quickly, it is not always possible to make any changes or cancel an order after it has been placed. Please contact us here to see if we can make a change to your order. Otherwise remember that we offer free returns! Please contact EMAIL for a return label once you have received your order if you wish to return it.
WHAT ARE MY PAYMENT OPTIONS?
We accept Visa, Mastercard, American Express, Apple Pay, PayPal. Prices for all of our items
are listed in EURO, whether you're logging in from the US, Canada, or any other country.
WHAT ARE YOUR SHIPPING FEES?
We offer free Ground Shipping for all Netherlands orders, excluding luggage. For 2-Day or Overnight service, please review the rates at checkout.
WHEN WILL MY ORDER SHIP?
Please allow 24-48 hours processing time for all ground orders. You must place your order before 11:30am for same day shipping, otherwise it will be processed the following business day.
HOW DO I KNOW THAT MYORDER HAS BEEN SHIPPED? HOW DO I TRACKMY ORDER?
When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.
MY POSTNL TRACKING NUMBER SHOWS DELIVERED, BUT I DON'T HAVE IT YET. WHAT SHOULD I DO?
Due to the PostNL using multiple carriers, at times packages show delivered 48 hours before arrival. Please wait 48 hours, and if your package has still not been delivered, please contact us here.
WHAT COUNTRIES DO YOU SHIP TO?
We currently ship internationally to Europe and UK for a flat rate for shipping. Duties and Taxes will be collectable upon delivery.
WHAT IS YOUR RETURN POLICY?
We’re sorry your purchase didn’t work out! But don’t worry, we offer returns for all new and unused products purchased from
prestigebag.nl, go through Return Policy.
WHEN WILL MY MONEY BE REFUNDED?
Please allow up to 5 business days from the time we received your return to process the refund. And allow up to 10 business days for your financial institution to refund your account. Credit will be refunded back to your account in the same form which it was received.
CAN'T FIND THE ANSWER YOU ARE LOOKING FOR?
SUBMIT AN ONLINE INQUIRY HERE. Contact US